Contact information
Contact Us
We'd Love to Hear From You
Have a question about your order, shipping, returns, or one of our products?
Our support team is here to help and we'll do our best to respond as quickly as possible.
Customer Support
🕒 Support Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
Average response time: Within 24 business hours
Business Address
Holoverse
200 Ave K SE Apartment #338
Winter Haven, FL 33880
United States
Frequently Asked Questions
Before contacting us, you may find the answer in one of these pages:
- Shipping Policy
- Return & Refund Policy
- Frequently Asked Questions (FAQ)
These pages cover the most common questions regarding shipping, delivery times, returns, refunds, and product compatibility.
Before Contacting Us
To help us assist you faster, please include:
- Your full name
- Your order number (if applicable)
- A brief description of your question
- Photos (if you're reporting a damaged or incorrect item)
Need Help?
Whether you have a question before placing an order or need assistance after your purchase, we're always happy to help.
At Holoverse, we're committed to providing a premium shopping experience and excellent customer support.
Thank you for choosing Holoverse! 🎌